Terms of Service
Welcome to EventPeak Rentals. These Terms of Service govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. Please read them carefully to ensure a smooth and successful event partnership.
1. Introduction
These terms constitute a legally binding agreement between you and EventPeak Rentals. We provide premium party equipment and supplies under the conditions outlined below. Your continued use of the site signifies your acceptance of these terms.
2. Use of Our Services
Our services are intended for professional and personal event use. You agree not to misuse our rental platform or attempt to circumvent our booking systems. Unauthorized use of our brand or content is strictly prohibited.
3. Account Responsibilities
If you create an account, you are responsible for maintaining the confidentiality of your login information. You are liable for all activities that occur under your account and must notify us immediately of any unauthorized access.
4. Orders & Payments
All rental orders are subject to availability. Payments must be made in full or via agreed deposit terms before delivery. We reserve the right to adjust pricing or correct errors on our platform at any time without prior notice.
5. Cancellations & Refunds
Cancellations must be submitted within our designated grace period to be eligible for a refund. Refund amounts may vary based on the timing of the cancellation and the specific items reserved for your event.
6. Rental Rules & Prohibited Uses
Equipment must be used in accordance with our safety guidelines and only for its intended purpose. Prohibited uses include unauthorized transport, modified setup, or use in hazardous conditions without prior approval.
7. Damage, Loss & Liability
The customer assumes all risk of loss or damage to rental items from the time of delivery until pickup. You agree to pay the full replacement cost for any lost items or repair charges for damaged equipment returned to us.
8. Warranties & Disclaimers
We provide our services and equipment on an 'as-is' basis. While we maintain high standards, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
9. Limitation of Liability
EventPeak Rentals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability is limited to the amount paid for the specific rental service in question.
10. Changes to These Terms
We reserve the right to modify these terms at any time. Significant changes will be posted on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms of Service.
11. Contact Us
If you have any questions regarding these Terms of Service, please contact our team directly through our website or via the contact information provided in your booking confirmation.
Still Need Help?
Whether you have questions about equipment setup, rental policies, or planning your DIY weekend event in Newton, our team is here to help you every step of the way.