Privacy Policy
At Eventpeak Rentals, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and how we help protect your information when using our website or rental services.
1. Introduction
This Privacy Policy applies to the Eventpeak Rentals website, rental inquiries, bookings, and related services. By using our website or providing information to us, you agree to the practices described in this policy.
2. Data We Collect
We collect personal information that you voluntarily provide when you request a quote, submit a booking inquiry, book a rental, or contact us by website form, email, phone, or text.
Depending on the rental, we may collect:
- Name
- Phone number
- Email address
- Event date and location
- Rental preferences or event details
- Government-issued photo ID for identity verification
- Vehicle information, including license plate number, for rental security purposes
We only collect information reasonably necessary to provide rental services and help protect against fraud, theft, loss, or misuse of rental equipment.
3. How We Use Your Information
We use your information to:
- Process rental inquiries and reservations
- Verify identity and help protect rental equipment
- Confirm pickup, return, delivery, or event details
- Communicate about your reservation
- Provide customer support
- Improve our services and customer experience
Government-issued identification and vehicle information are used solely for rental verification, security purposes, and protection of rental equipment.
4. Cookies & Tracking
Our website may use cookies and similar technologies to improve website performance, understand traffic patterns, and enhance your browsing experience.
You may disable cookies through your browser settings, although some features of the website may not function properly.
5. Third-Party Services
We may use trusted third-party providers to help operate our business, including website hosting, payment processing, booking tools, and customer communication services.
We only share information when reasonably necessary to provide our services. We do not sell your personal information.
6. Third-Party Links & Content
Our website may contain links to third-party content, including instructional videos on our Help Center page.
Links to third-party content are provided for convenience only. Eventpeak Rentals is not affiliated with shown products or third-party content. Equipment use is the responsibility of the customer. Please follow all provided setup instructions, safety guidance, and operating recommendations.
7. Data Security
We take reasonable measures to help protect your personal information. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Any identification information collected for rental verification is stored securely and retained only as reasonably necessary for business, legal, or security purposes.
8. Your Rights & Choices
You may request to access, update, or delete your personal information where applicable. To make a request, please contact us using the information below.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
info@eventpeakrentals.com